Practice Area

The All-In-One Mass Arbitration Solution

One coordinated administration partner across the stages that create the most operational burden for counsel.

XPAND ONE™
ONE PARTNER. ONE PROCESS. ONE PLACE.

From intake to release to payment.

INTAKE

Build and validate the claimant population.

High-volume claimant intake and onboarding, email, SMS and call-center outreach, and data validation, from 50 to 40,000+ files.

RELEASE

Execute, cure and drive participation.

Digital-first release execution, deficiency and cure workflows, and real-time tracking to the release threshold.

PAYMENT

Validate, distribute and reconcile.

Payment-file preparation and digital disbursement, with reconciliation, status reporting and audit-ready records.

Let's Xpand → See what's included
What Xpand Delivers

Three core capabilities. One program.

Xpand combines high-volume workflows, claimant communications, data management, project leadership and payment infrastructure in a model designed for large claimant populations and fast-moving matters.

Intake

  • High-volume claimant intake and onboarding support
  • Email, SMS and call-center outreach to drive completion
  • Document, signature and information collection
  • Data normalization, validation and exception management
  • Counsel-defined intake workflows and filing-ready population support
  • Individual filing, deadline tracking and demand fee coordination

Release

  • Digital-first release execution and secure claimant access
  • Digital signature capture and verification
  • Pre-notice coordination with plaintiffs' counsel
  • High-frequency email and SMS outreach to drive completion
  • Real-time release-threshold tracking and reporting
  • Deficiency, cure and exception workflows
  • W-9 / tax-document collection where required

Payment

  • Payment-only services or integrated post-release distribution
  • Validated payment-ready claimant populations
  • Payment-file preparation and digital disbursement
  • Digital payments via PayPal, Venmo and Zelle
  • Tax-data and withholding support where applicable
  • Claimant payment communications and support
  • Reconciliation, status reporting and audit-ready records
Included Across Every Stage
Call-center support for claimant inquiries
Integration with arbitration platforms and opposing counsel workflows
Real-time status reporting and project visibility
Clean, audit-ready records for all parties at every stage
Why One Partner

Built for the handoffs that usually break.

Mass arbitration presents a unique challenge: hundreds or thousands of individual filings that must be tracked, managed, and moved through an arbitration process simultaneously.

The same claimant population moves from intake to settlement to payment. Xpand keeps the data, communications and operational ownership connected across those stages, reducing rework, accelerating execution and giving counsel one accountable administration partner.

Reduced rework between vendors
Faster execution at every stage
One accountable administration partner
Release Collection

Release collection requires active conversion management.

Mass arbitration settlements often require very high participation. The Xpand playbook is digital-first and runs until the required threshold is achieved.

  1. 1Recognizable, counsel-led pre-notice
  2. 2Secure digital release execution
  3. 3Repeated email and SMS outreach
  4. 4Exception and cure management
  5. 5Live progress reporting to threshold

Managing a mass arbitration portfolio?

You litigate. We streamline the operational lifecycle.

LET'S XPAND YOUR CAPACITY →

admin@xpandlegal.com · (949) 996-7717